Operations Support

The General Associate plays a key role in supporting both truck and store operations wherever and whenever needed. This position requires day-to-day flexibility and a willingness to step in across multiple areas of the organization. Responsibilities include assisting with furniture loading and unloading, moving and staging furniture in the showroom, and providing hands-on support to ensure safe, efficient, and customer-friendly operations. The ideal candidate is adaptable, dependable, and comfortable working in a fast-paced, team-oriented environment.

Due to the nature of our work with currently incarcerated individuals, ideal candidates for this position cannot be on probation or parole. Candidates must hold a valid driver’s license and be able to pass a background check and drug test.

Hours: Tuesday & Thursday 10:00 am to 6:00 pm, Wednesday, Friday and Saturday 8:00 am to 4:00 pm

Reports to: Operations Manger

FLSA: Non-Exempt


Responsibilities

Responsibilities when assigned to the truck:

  1. Assisting drivers to find delivery locations
  2. Assisting with accurately identifying and marking matching items when picked up following company directives on marking items. This enables us to ensure our customers receive all matching pieces.
  3. Assisting Driver to secure all products in vehicles to safely transport items back to the store location.
  4. Assisting with loading and unloading of delivery vehicles.
  5. Understand how to properly load and secure all loads in the CentrePeace truck. This includes properly marking pieces so that they don’t get separated at the store.
  6. Acquire a radio when returning to the store daily. Respond verbally to any communication calling for loading assistance.

Responsibilities when assigned to stay in the store:

  1. Assist in the store where needed
  2. Assisting customers with loading purchases
  3. Cleaning, repairing, and restoring furniture to prepare it for the sales floor
  4. Answering customer questions or directing them to Showroom Manager or Assistant Manager
  5. Working behind the sales counter as support on non-delivery days
  6. Other duties as assigned

Required Skills / Experience

  1. High School diploma or equivalent is required
  2. Must be dependable and arrive on time for all scheduled shifts
  3. Must be friendly, courteous and maintain a good attitude
  4. Must be well groomed and presentable
  5. Must be able to easily lift 75 pounds
  6. The ability to work in a fast-paced environment
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